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Help Center – Frequently Asked Questions
You may order a copy of our BVOV broadcast at KCM.org or by calling 1-800-600-7395.
Yes, the BVOV broadcast is available all around the globe!
To add The Week @ Once from your computer:
To place an order for an offer you see on our BVOV broadcast, visit our KCM Store or call 1-800-600-7395.
Specific BVOV broadcasts are only occasionally re-aired.
Yes, in the KCM Watch section there are audio or video download links for most items. Just click on the audio or video download link.
Check your spam and/or junk email folders for our email. Still not there?
Many streaming issues are caused by an intermittent internet connection or low available bandwidth, and are not related to the live stream. Tips to resolve these issues:
For programming information, such as a featured guest or topic, visit the Watch section. All other questions may be directed to our Contact Center, 1-800-600-7395 or write to:
Current broadcasts can likely be watched on a TV station, cable provider or satellite service that covers your area.
The Week @ Once files are located on the Watch Section TV Broadcast pages just over the search box. From there, you can download video or audio versions of the whole week.
It’s easy! When you’re on kcm.org, click “Register” on the top right-hand side of the page. You can register two ways:
Before you can sign in to kcm.org to view your new account, you must first verify your email address to activate your account.
Clear your browser’s cache and cookies. Your internet browser’s ‘Help’ menu will have instructions for how to clear the cache and cookies.
You can get a free email address at many sites. Some popular email providers are:
Partners can print the screen of the products they’ve purchased by doing the following: