Help Center – Frequently Asked Questions
You have questions ... we've got answers! We’ve put together a list of our most frequently asked questions below. Simply click on the question to reveal the answer.
If you don’t find what you’re looking for or if you need further assistance, we're here for you! Contact us at 1-817-852-6000.
If you have suggestion for ways to improve Kenneth Copeland Ministries content on Alexa, please submit your suggestions here.
If you have questions about our Alexa skill, please email us at social@kcm.org.
We continue to add new content regularly.
Once you have your Amazon device set up with Alexa, simply give Alexa one of the following commands:
Open your Alexa app on your smartphone or tablet. Tap Skills and search for “KCM.” Once it comes up, choose the skill, and select “Enable.”
If you are having technical issues with your Amazon device and/or Alexa, visit Amazon’s help page here.
Learn how to set up Alexa on your device here.
Alexa-enabled devices such as the Echo are available directly from Amazon. You can purchase them here.
Kenneth Copeland Ministries content is currently available on the following Alexa-enabled devices:
Currently, Alexa can:
Alexa is a voice-powered virtual assistant that is accessible on devices like the Amazon Echo. Alexa is voice-controlled, so no typing is necessary! By simply speaking to your device, Alexa will respond to your questions or activate technology.
For programming information, such as a featured guest or topic, visit the Watch section. All other questions may be directed to our Contact Center, 1-800-600-7395 or write to:
Yes, the BVOV broadcast is available all around the globe!
Yes, in the KCM Watch section there are audio or video download links for most items. Just click on the audio or video download link.
You may order a copy of our BVOV broadcast at KCM.org or by calling 1-800-600-7395.
If you choose to close your account, you’ll no longer be able to access your account details, previous purchases or giving records online. Additionally you’ll lose the content you’ve created within our community.
To place an order for an offer you see on our BVOV broadcast, visit our KCM Store or call 1-800-600-7395.
If you choose to close your community account/profile, you’ll no longer be able to access your community profile or the content you’ve created within the community.
You can get a free email address at many sites. Some popular email providers are: