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Help Center – Frequently Asked Questions
You have questions ... we've got answers! We’ve put together a list of our most frequently asked questions below. Simply click on the question to reveal the answer.
If you don’t find what you’re looking for or if you need further assistance, we're here for you! Contact us at 1-800-600-7395.
Visit the Watch Page or Downloads page for today’s notes.
It’s easy! When you’re on kcm.org, click “Register” on the top right-hand side of the page. You can register two ways:
No problem! Go to the Password Reset Page:
Check your spam and/or junk email folders for our email. Still not there?
Before you can sign in to kcm.org to view your new account, you must first verify your email address to activate your account.
We’ve improved the sign-in process for our website. Before you can sign in to kcm.org you’ll need to re-register.
The video may be currently loading because of a slow internet connection. Letting the video load before watching can help out.
Follow the instructions that came with the Roku. You will need to create an online account including entering secured credit card information. The credit card information is between you and Roku, and Roku does not share this information with KCM.
Please allow 72 hours for transactions to appear in your account. If after 72 hours your purchase/gift doesn’t appear, we have staff available to assist you.
To find out if language translation is available, please call 1-800-600-7395. If it is available for that event, when you arrive an usher can direct you to special seating.
Not at this time. Because of the regulations surrounding nonprofit organizations, KCM is unable to take responsibility for international visitors.
To sow a seed online:
To set up recurring giving:
Yes! Simply follow the giving instructions for each fund. You can even set up multiple recurring gifts.
To check your giving history:
If you need to stop or change a recurring gift, we have staff to help you. Please call us at 1-800-600-7395 to speak to a representative.
- Click ‘Register’ from the top of kcm.org.
- Follow the prompts to create your account.
- Click ‘Sign In’ from the top of kcm.org.
- Please enter your username and password you created for your account at kcm.org.
- Click ‘Cart’ from the main navigation.
Our website requires that you have an account when purchasing products.