Many streaming issues are caused by an intermittent internet connection or low available bandwidth, and are not related to the live stream. Tips to resolve these issues:
- Refreshing the web page or restarting your browser can resolve most intermittent connectivity issues.
- Temporarily pause other internet activity. Using other devices can negatively impact streaming quality because of reduced bandwidth.
- Check your connection to your Internet Service Provider (ISP). If your connection is slower than usual, reset your internet modem or router. If that doesn’t resolve the issue we suggest you contact your ISP for more help.
For Chrome browser users: If the video does not auto-start, click on the pause button and then the play button to start watching.