Help Center – Frequently Asked Questions - Kenneth Copeland Ministries

Help Center – Frequently Asked Questions

You have questions ... we've got answers! We’ve put together a list of our most frequently asked questions below. Simply click on the question to reveal the answer.

If you don’t find what you’re looking for or if you need further assistance, we're here for you! Contact us at 1-817-852-6000.

I have a suggestion for how to make Kenneth Copeland Ministries content even better.

If you have suggestion for ways to improve Kenneth Copeland Ministries content on Alexa, please submit your suggestions here.

Read more »

I have a question that is not listed on this FAQ. What should I do?

If you have questions about our Alexa skill, please email us at social@kcm.org.

Read more »

Now that I have Alexa set up on my Amazon device, how do I access Kenneth Copeland Ministries content?

Once you have your Amazon device set up with Alexa, simply give Alexa one of the following commands:

  • “Alexa, ask KCM to read today’s devotion.”
  • “Alexa, ask KCM to play today’s BVOV program.”
  • “Alexa, ask KCM to pray for me.”
  • “Alexa, ask KCM to play a prayer from Kenneth and Gloria.”
  • “Alexa, ask KCM to play Kenneth’s healing confessions.”
  • “Alexa, ask KCM to play Gloria’s healing confessions.”
  • “Alexa, ask KCM to play Brother Copeland’s prayers.”
  • “Alexa, ask KCM to play Sister Gloria’s prayers.”

Read more »

How do I add the Kenneth Copeland Ministries skill to Alexa?

Open your Alexa app on your smartphone or tablet. Tap Skills and search for “KCM.” Once it comes up, choose the skill, and select “Enable.”

Read more »

My device isn’t working. What do I do?

If you are having technical issues with your Amazon device and/or Alexa, visit Amazon’s help page here.

Read more »

How do I set up Alexa on my Alexa-enabled device?

Learn how to set up Alexa on your device here.

Read more »

Can I purchase Alexa-enabled devices from KCM?

Alexa-enabled devices such as the Echo are available directly from Amazon. You can purchase them here.

Read more »

What do I need to access Kenneth Copeland Ministries content with Alexa?

Kenneth Copeland Ministries content is currently available on the following Alexa-enabled devices:

  • Echo Dot
  • Echo
  • Echo Plus
  • Echo Spot
  • Echo Show
  • Echo Look
  • Amazon Fire TV & Fire TV stick
  • Amazon Fire Tablets

…and we’re always working to keep our content updated with the latest devices.

Read more »

What Kenneth Copeland Ministries content can I access with Alexa?

Currently, Alexa can:

  • Read the From Faith to Faith daily devotion to you
  • Play the Believer’s Voice of Victory broadcast so that you can hear it
  • Read topic-specific prayers and confessions (like healing, prosperity, faith and protection) from Kenneth and Gloria Copeland.

…and more content is coming soon!

Read more »

What Is Alexa?

Alexa is a voice-powered virtual assistant that is accessible on devices like the Amazon Echo. Alexa is voice-controlled, so no typing is necessary! By simply speaking to your device, Alexa will respond to your questions or activate technology. For example, you can tell Alexa to play an audio file, answer a question, turn on a light or provide the weather forecast, and she will.

Read more »

Where can I find information on when my favorite broadcast will be re-aired?

Specific BVOV broadcasts are only occasionally re-aired. The best way to enjoy a past broadcast or event is to go to the Watch section, or KCM’s ROKU channel or mobile device app.

Read more »

Which "BVOV" broadcasts are closed-captioned?

All BVOV broadcasts are closed-captioned. To access this feature, simply select the closed-captioned option on your television set. Note that our online broadcasts are not closed-captioned at this time, but plans are ongoing to provide this service.

Read more »

Can I watch "BVOV" broadcasts if I live outside of the U.S.?

Yes, the BVOV broadcast is available all around the globe! View our international listings, or view the broadcast anytime, anywhere online.

Read more »

How can I watch current or past BVOV broadcasts?

Current broadcasts can likely be watched on a TV station, cable provider or satellite service that covers your area. Check our online BVOV broadcast TV station list to find out more. 

You can also watch current and past broadcasts in the KCM.ORG Watch section, ROKU set-top box* or mobile device apps. And of course, you can go back in time and watch past broadcasts online as well.

Read more »

Can I download a permanent audio or video copy of KCM broadcasts or events online?

Yes, in the KCM Watch section there are audio or video download links for most items. Just click on the audio or video download link. You will then be prompted to save or open the file. If you select save you will be prompted to select a place on your computer where you would like the file saved. Audio files are available as MP3 downloads and video files are available as MP4 files. Files, especially video files may be quite large, and depending on your internet speed, could take an hour or more to download.

Read more »

Can I watch a KCM Event live online?

Yes, KCM Believers' Conventions and most Victory Campaigns are live streamed! We have many different channels for you to watch and experience, such as:

Read more »

Why am I having issues viewing the live stream?

Many streaming issues are caused by an intermittent internet connection or low available bandwidth, and are not related to the live stream. Tips to resolve these issues: 

Read more »

I see I can download something called Week @ Once. What is that?

The Week @ Once is a popular merger of the five daily Believer’s Voice of Victory programs from each week into a single program that removes the opens and closes so that you can watch the whole week of concentrated teaching in about two hours. The Week @ Once can be downloaded from the TV Broadcast section of KCM.ORG or watched on the KCM ROKU Channel.

Read more »

What is Roku and how does it work?

Roku is a set-top box* that delivers broadcast quality programs to your TV set by way of your home’s Internet connection. KCM has a channel with hundreds of hours of programs that can be added to your Roku box free of charge that delivers both the daily and weekly Believer’s Voice of Victory programs in high-definition to properly equipped televisions.

Read more »