Help Center: Shopping - Kenneth Copeland Ministries

Help Center: Shopping

How do I create my new account at checkout?

  1. Click ‘Register’ from the top of kcm.org.
  2. Follow the prompts to create your account. Please be sure to include your full address.
  3. Verify your email address.
  4. Re-add the products you wish to purchase to your cart.
  5. Proceed to checkout. You’ll already be signed in.

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What is the right digital product download for me?

We offer multiple file types to make our content compatible with your device.

  • Desktop or laptop (Mac or PC) computers can display and download PDF files.
  • Android devices use ePub files.
  • Iphone/iPad/iPhone/iPod use PDF or ePub files.
  • Kindle and Kindle Fire devices use Mobi file.
  • Nook devices use ePub files.
  • Sony reader and other e-readers use ePub only.
     

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I got my digital download in my email and I’m not sure how to open it. How do I open a digital download?

To download, follow the instructions for your preferred Internet browser below:
 

Internet Explorer

  • Click on the link.
  • Choose “Save” on the prompt window that pops up. This will bring up a “Save As” window, where you can add the file wherever you prefer on your computer.
  • Click “Save.”
  • Once the download is completed you can click “Open Now” from Internet Explorer or from your chosen location on the computer.

Safari

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I bought a digital product but haven’t received it in my email. How do I get my files?

When you buy a digital product, please allow 24 hours for it to be sent to your email inbox. If you don’t see it after that time period, check your spam folder in case it got sent there. Lastly, if you don’t see it in either your inbox or spam folder, contact KCM Customer Service at 1-800-600-7395 for more help.

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